Category Archives: Challenges/Solutions

The journey of an assessment

An assessment passes through many hands and even more systems on its way from setting to recording the final mark. Partially because it is so central to teaching and learning, it’s a process that seems unusually complex, and involving many touch points in its electronic form. We’ve sequenced the whole trajectory of a typical assessment … Read more

Outcomes of the feedback hub solution development

Moving the management of assessment online has opened up new possibilities and expectations around the role of assessment in learning. One of these is the use of holistic feedback; feedback that comes from across the years of a degree programme, and not just the modules a learner is enrolled in at the moment. History: the … Read more

Vendors start work on assignment interoperability in IMS

For the past couple of months, vendors such as TurnItIn, Blackboard and Elucian, as well as a number of UK Universities, have been working on a solution for assignment interoperability in the IMS Assignment Task Force. This is highly relevant for the Jisc’s Electronic Management of Assessment (EMA) project, because it holds the promise of … Read more

Centralising Feedback

Many institutions struggle to provide truly developmental support for learners because of difficulties in storing and accessing feedback at a programme level. This is a particular problem for personal tutors who need to understand how students are performing across a range of units, but may not teach on any of those units and thus do … Read more

Creating user personas

One way you can really get involved is in helping us create a rich understanding of the typical users of EMA, by that we mean students, academic staff and administrative staff (but there might be other users you know about). These personas will help us in the idea generation stage where we imagine solutions to … Read more

EMA and Service Design

Having identified the challenges we are all facing around EMA and had some discussion around what you see as the priorities, we are aiming to use service design approaches to help us move towards solutions. Service design takes a holistic view of the customer experience: it helps us co-create and validate with users what the … Read more