Author Archives: msheppard

Creating user personas

One way you can really get involved is in helping us create a rich understanding of the typical users of EMA, by that we mean students, academic staff and administrative staff (but there might be other users you know about). These personas will help us in the idea generation stage where we imagine solutions to … Read more

Join the conversation

The first stage of the work consists of a ‘landscape review’ of EMA activity to help us understand the state of play and the key pain points and technical environment as well as identifying success stories that others can learn from. There are various ways for you to join in this conversation. 1. Tell us … Read more